Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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Commercial Information
Centrex Facility
Transfer of Telephone
Shifting of Telephone
Use of Phone By Tenant
Safe Custody ofTelephone
DID EPABX On Franchise Basis
FAX Service
PCO Facility
Directory Information

In Case of Difficulties or Suggestions to this site :
Email: helpdesk.mumbai@mtnl.net.in

Commercial Information


The application for transfer (on prescribed forms) should be made within one year from the date of the event and is to be submitted to the Commercial Officer of your area.

Can also be trasferred to Blood Relation Transfer fee: Rs. 100/-
Can also be transferred to third party after one year of installation Transfer Fee: 500/-
Telephone Transfer

Click here to download application for safe custody of telephone


No licence fee is charged either for own use and a licence fee of Rs. 10,000/- per annual is charged for commercial use No licence fee for use in P.C.O. To be applied on a prescribed applicable form available at Area Quick Customer Service Centres. Department of Telecommunications is operating many Bureau Fax Services offering incoming and transmission FAX facilities.
The charges for transmission of a message of A-4 size are:-

National Rs 30/- per page
Rs 15/- per half page
Neighbouring countries Rs 60/- per page
European, Asian & African Countries Rs 95/- per page
American Continents Rs 110/- per page
Note: Only Facsimile Machines approved by DOT/TEC are Permitted to be connected.

Click here to download Application for grant of licence for Fax Machine


  • Dial "197" for knowing any telephone number of Mumbai. In case of any difficulty, please contact Supervisors Ne. 4375353
  • This is also available on CD ROM for free of cost at QCSC & Directory Section.
  • Directory dialup service is also available on 4316197, if your PC is connected to PSTN through MODEM with communication software.
  • For changed number information Dial 1951, 1952, 1953. It is an automatic announcement service (IVRS).
Directory Information

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