Home  |  About Us  |  Services  |  Customer Services  |  Directory  |  Internet Services  |  Commercial Info  |

Select Channel MTNL Home MTNL Corporate Info MTNL Mumbai Home Tourism in Mumbai MTNL Delhi Home What's New Site Map Download Forms CUSTOMER SERVICES
	Links Billing Assistance ECS Scheme VDS Scheme On-line Bill Payment BillPayment through Kiosks Payment at Post offices Billing Assistance '1662' Customer Care Map Directory Enquiry Services Customer Service Centre Autocom Facility Grievance Cell FAQ Interactive Voice Response System In Case of Difficulties or Suggestions to this site : Email: helpdesk.mumbai@mtnl.net.in

BILLING INFORMATION

• Issue of Bills
• Surcharge and Service Tax
• Fortnightly Meter Reading
• Issue of Duplicate Bills
• Billing Enquiries and Excess Billing Complaints
• Places where Telephone Bills can be Paid
• Payment Through Post Offices
• On-line Bill Payment
• 16xx Service

GENERAL

Telephone bills contain following charges:

• Periodic rental charges
• Local call charges (inclusive STD&ISD calls)
• Inland & international trunk calls
• Miscellaneous charges (if any)

ISSUE OF BILLS

Telephone bills are issued every alternate month for the scheduled bill date .
STD calls are metered on the local meter itself & STD charges are included in the local call charges .
The rentals are charged in arrears according to calling pattern with effect from 1/5/99
The local call charges are for the previous two months & include calls made upto 15 days prior to the date of the bills.
The trunk call charges are normally for the two months & include trunk calls upto 15 days prior to the date of the bill.