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Configuration of Internet Mail
The MTNL Mumbai E-Mail services have been migrated to new servers. Accordingly a few settings have to be changed in email clients like Microsoft Outlook Express and Netscape Messenger for sending and receiving mails.
The following changes are required.
- Incoming server POP3 to be set to pop.mtnl.net.in
- Outgoing Mail server SMTP to be set to smtp.mtnl.net.in
- Use your email address as incoming mail server account name.
- Use your current password.
- Select My Server requires Authentication for Outgoing mail server.
- Please change the suffix to "@mtnl.net.in" in your email address.
Detailed procedure is given below to make required changes.
A. Outlook Express :
Restart Outlook Express.
- Click on Tools.
- Click on Accounts.
- Click on Mail tab. Choose the MTNL account. Click on Properties.
- Click on Servers tab.
- In Incoming mail [POP3] window enter pop.mtnl.net.in
- In Outgoing mail [SMTP] window enter smtp.mtnl.net.in. Under Outgoing Mail Server - Select the check box - My server requires authentication.
- Click on Apply, Click on OK, Click on Close.
B. For Netscape Messenger :
Open Netscape.
- Click on Edit -> Preferences
- Click on + symbol adjacent to Mail & Newsgroups, Select Identity. Type the new email address in the space provided.
- Click on Mail Servers.
In the Incoming Mail Servers box, Select the mtnl mail server and Click on Edit.- Click on the General Tab.
- Change the Server Name to pop.mtnl.net.in. Leave server setting to POP3. Click on OK.
- In the Outgoing Mail Server box, Change the Outgoing mail (SMTP) server to smtp.mtnl.net.in. Click on OK.
C. Microsoft Outlook 2000 :
Restart Microsoft Outlook 2000.
- Click on Tools.
- Click on Accounts.
- Click on Mail tab. Choose the MTNL account. Click on Properties.
- Click on Servers tab.
- In Incoming mail [POP3] window enter pop.mtnl.net.in
- In Outgoing mail [SMTP] window enter smtp.mtnl.net.in. Under Outgoing Mail Server - Select the check box - My server requires authentication.
- Click on Apply, Click on OK, Click on Close.
Pl. note : SMTP Authentication cannot be set in Microsoft Outlook 97. Hence it is recommended to use other Email clients mentioned above.
This completes the server setting changes to be made.
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