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MTNL Mumbai Office,
Ph. : 1600228844 /
Email: helpdesk.mumbai@mtnl.net.in






































































MTNL, Telecom Services

Internet Services


_Configuration of Internet Mail
___
The MTNL Mumbai E-Mail services have been migrated to new servers. Accordingly a few settings have to be changed in email clients like Microsoft Outlook Express and Netscape Messenger for sending and receiving mails.

The following changes are required.

  1. Incoming server POP3 to be set to pop.mtnl.net.in
  2. Outgoing Mail server SMTP to be set to smtp.mtnl.net.in
  3. Use your email address as incoming mail server account name.
  4. Use your current password.
  5. Select My Server requires Authentication for Outgoing mail server.
  6. Please change the suffix to "@mtnl.net.in" in your email address.

Detailed procedure is given below to make required changes.

A. Outlook Express :
  1. Click on Tools.
  2. Click on Accounts.
  3. Click on Mail tab. Choose the MTNL account. Click on Properties.
  4. Click on Servers tab.
  5. In Incoming mail [POP3] window enter pop.mtnl.net.in
  6. In Outgoing mail [SMTP] window enter smtp.mtnl.net.in. Under Outgoing Mail Server - Select the check box - My server requires authentication.
  7. Click on Apply, Click on OK, Click on Close.
Restart Outlook Express.

B. For Netscape Messenger :

Open Netscape.
  1. Click on Edit -> Preferences
  2. Click on + symbol adjacent to Mail & Newsgroups, Select Identity. Type the new email address in the space provided.
  3. Click on Mail Servers.
  4. In the Incoming Mail Servers box, Select the mtnl mail server and Click on Edit.
  5. Click on the General Tab.
  6. Change the Server Name to pop.mtnl.net.in. Leave server setting to POP3. Click on OK.
  7. In the Outgoing Mail Server box, Change the Outgoing mail (SMTP) server to smtp.mtnl.net.in. Click on OK.


C. Microsoft Outlook 2000 :
  1. Click on Tools.
  2. Click on Accounts.
  3. Click on Mail tab. Choose the MTNL account. Click on Properties.
  4. Click on Servers tab.
  5. In Incoming mail [POP3] window enter pop.mtnl.net.in
  6. In Outgoing mail [SMTP] window enter smtp.mtnl.net.in. Under Outgoing Mail Server - Select the check box - My server requires authentication.
  7. Click on Apply, Click on OK, Click on Close.
Restart Microsoft Outlook 2000.

Pl. note : SMTP Authentication cannot be set in Microsoft Outlook 97. Hence it is recommended to use other Email clients mentioned above.

This completes the server setting changes to be made.


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