MTNL Services

BROADBAND SERVICES
	Links Triband Introduction Main features of Triband Service How to get connection Why MTNL BROADBAND/ADSL Requirements at your end Important communication Availability & Feasibility ADSL2+ CPE Compatible Vendors MTNL Broadband /ADSL Internet Services Helpdesk Triband Tariff Triband Form Broadband Technical details Old ADSL Introduction Old ADSL Tariff Old ADSL Form In Case of Difficulties or Suggestions to this site contact: MTNL Mumbai Office, Ph. : 1600228844 Email: helpdesk.mumbai@mtnl.net.in

MTNL TRIBAND Services

Add Power of TriBand to your Landline Telephone...
Surf, Chat, Download @ Speed of Thought

Always on...
Talk and surf simultaneously with your existing MTNL Landline
MTNL's Tri Band is powered by world’s best technology - ADSL 2+

Presently available in following exchange areas (rest will be covered soon...)

South Central North East-I East-II Navi Mumbai West_I West_II West-III

Cooperage Malabar Hill Prabhadevi-I Ghatkopar Mulund Turbhe Bandra Marol Malad

Fountain Gamdevi Sion Chembur Thane Cherai Vashi Khar Darpan Charkop

City CumbalaHill Wadala mankhurd Wagle Estate Nerul Vile Parla Goregaon Kandivili

Cuffe Parade Mazgaon Shivaji Park-I Powai Mulund East Panvel Versova Sakinaka Samta Nagar

TOI Mandvi Byculla Union Park Panchpakdi MillParkMahape Jogeshwari Sakivihar Borivili

BSE RSU . Worli Deep Plaza Charnamrut Rabale Andheri Nirlon Dahisar

TIFR CNE . Curry Road Godrej RSU BhandupVillage Kalamboli PF RDLU TataTechnopolis Bhyandar

KalbadeviRSU . WTT TagoreNagar Bhandup BTM Taloja MMRDA Gokuldham Shimpoli

SITA . Priyadarshni PowaiComplex SahayogComplex Belapur BKCX HDFC Charkop3

. . IndianExpress IITPowai KopriRSU Koparkharine IOC RSU Majas RSU MiraRoad

. . . GarodiaNagar Mumbra RLU Global RSU GloryHouse SEEPZ Magthane

. . . Godrej Soaps LokmanyaNagar Siemen'sRabale IncomeTax Fibrolite Uttan

. . . Chunnbatti River wood RSU SLDC Kalwa ICICI BKC Inorbit KashmiraRDLU

. . . Raheja Plaza Mumbra Mekh Vashi Sector-7 Citi Bank LaxmiInd.Estate Prop.VentureCNE

. . . NityanandNagar Diva Vashi Sector-19 IL & FS NTCB(ATCDarpan) CitibankMLD

. . . V.S.Bhavan . Parsik Hill NSE RSU Wilson MagnusTowers

. . . RCF Mahul . JNPT RDLU NABARD RSU . SpectrumTower(Blue Berry)

. . . Sita Estate . Nava RSU Vakola . W-PALM(Malad)

. . . Tata Power . JNTS(ShevaRSU) JuhuDanda . PalmCourt

. . . . . Vashi Rly.Stn. KalinaAirport . PVIM

. . . . . . RahejaPointKalina . WhisperingPalms

. . . . . . RegentHotel . .

. . . . . . VakolaBridge . .

. . . . . . Wockhardt . .

. . . . . . SBI BKC . .

MTNL Broadband Internet Services Tariff Plans

VOLUME BASED PLAN (DSL Combo Plan is newly introduced w.e.f.17.09.2005)

Sl Plan Bandwidth:
Download Speed Hours Monthly Free Data Download Monthly DSL Minimum Usage Charges Annual DSL Subscription Option^** No. of Free Email Ids with 4MB Addl.Usage Charges beyond Monthly free Usage

1

DSL Combo

256Kbps

Unlimited

250 MB

Rs.500/-***
(with telephone)

N A

1
Rs.1.20 per MB

2

DSL MTNL*

256Kbps

Unlimited

NIL

NIL

N A

1
Rs.2.00 per MB

3

DSL 399

256Kbps

Unlimited

400 MB

Rs. 399/-

Rs. 4399/-

1
Rs.1.20 per MB

4

DSL NU*

256Kbps

Unlimited

500MB &night Unlimited**

Rs. 590/-

N A

1
Rs.1.20 per MB

5

DSL 749

256Kbps

Unlimited

750 MB

Rs. 749/-

Rs. 8,200/-

1
Rs.1.20 per MB

6

DSL 1199

256Kbps

Unlimited

1.25 GB

Rs. 1199/-

Rs. 12900/-

2
Rs.1.20 per MB

7

DSL 2399

512Kbps

Unlimited

2.50 GB

Rs. 2399/-

Rs. 25900/-

3
Rs.1.10 per MB

8

DSL 3999

512Kbps

Unlimited

5 GB

Rs. 3999/-

N A

4
Rs.1.10 per MB

9

DSL 7199

512Kbps

Unlimited

10 GB

Rs. 7199/-

N A

5
Rs.1.10 per MB

10

DSL Silver

1.0 Mbps

Unlimited

28 GB

Rs. 19999/-

N A

6
Rs.1.10 per MB

11

DSL Gold

1.0 Mbps

Unlimited

56 GB

Rs. 39999/-

N A

10
Rs.1.10 per MB

12

DSL Premium

2.0 Mbps

Unlimited

60 GB

Rs. 42999/-

N A

10
Rs.1.10 per MB

Triband Features:
^* Both the Plans are for limited period only.

^** Night Unlimited timings are 0000 hrs to 0800 hrs.

^*** Rent Rs.500/- per month including telephone and triband rentals. Monthly 200 free calls and Rs.1.20 per call for beyond free calls.

DSL Silver, Gold and Premium Plans : Download speed may be as high as 8 Mbps and is guaranteed upto MTNL ISP only.

Download speed is dependent on Telephone line length.

Broadband connection will be made for the plans 512 Kbps and above, subject to feasibility.

**Annual charges will be billed in the next Telephone bill after activation of Service. Annual charges will be billed in advance thereafter every year in the Telephone bill of select month. However additional Usage Charges beyond Monthly free Data Download will be billed in monthly/Bi-monthly telephone bill on regular basis.

Surfing of sites is counted as download.

Presently only one static/fixed IP address per user connection will be given.

Customers can continue to use Web based email services from other service providers. Services like Hotmail, Yahoo, Rediffmail shall be accessible using the Web based Interface. However the use of Email address with POP3 facility will depend on the policy of the email service providers. Customers are advised to verify this with their email address service providers. The use of MTNL mail service shall be restricted to the use of MTNL provided email addresses. Customers will be intimated in case of change in the policy.

For configuration of your email kindlyclick here

Initial Deposit & Other Charges for Broadband Internet Services Tariff Plans

Sl

Particulars

Charges

i

One Time Registration Charge
(with tele. bill - Non-refundable)

NIL (Waived off w.e.f. 07.09.2005) )

ii

DSL Installation & Testing Charges
(With tele. bill)

Rs. 300/-

iii

Initial Deposit for DSL CPE one-time
(with tele. bill - Non-refundable)

Rs. 500/ *
(* Not applicable for Customer Owned CPE)

iv

Monthly Rent for CPE

Rs. 80/- *
(* Not applicable for Customer Owned CPE)

v

Safe Custody Charges per month

Rs. 100/-

vi

Shifting Charges

Rs. 100/-

vii

Charges for additional E-mail ID with 4MB Capacity beyond free E-mail IDs

Rs. 200/- per annum

viii

Upload Speed

For all the plans Upload speed will be equal to download speed or 512 Kbps whichever is minimum.

ix

Migration from one plan to another

NIL

x

Fixed IP Charges:
1st Fixed IP @Rs.1000/- per year
2nd or more @Rs.2000/- per year per fixed IP
(Customers who have taken 1st free fixed IP before 20.09.2005 will not be charged Rs.1000/- for 1st IP for one year from the date of provisioning.)

xi

Service Tax

As applicable

No upfront payment, everything is post-paid with telephone bills.
Registration charge is Waived off w.e.f. 07.09.2005

Tariff Plan for Temporary Broadband /ADSL Internet Connection

Temporary Triband connection can be booked for a period of minimum 15 days or in the multiple of 15 days.

Sl

Particulars

Charges

i

Refundable deposit

Rs.5000/-

ii

Installation Charges

Rs. 300/-

iii

Rent for 15 days

Rs. 500/-

iv

Free download

NIL

v

Usage Charges

Rs.2.50/- per MB for download

South	Central	North	East-I	East-II	Navi Mumbai	West_I	West_II	West-III
Cooperage	Malabar Hill	Prabhadevi-I	Ghatkopar	Mulund	Turbhe	Bandra	Marol	Malad
Fountain	Gamdevi	Sion	Chembur	Thane Cherai	Vashi	Khar	Darpan	Charkop
City	CumbalaHill	Wadala	mankhurd	Wagle Estate	Nerul	Vile Parla	Goregaon	Kandivili
Cuffe Parade	Mazgaon	Shivaji Park-I	Powai	Mulund East	Panvel	Versova	Sakinaka	Samta Nagar
TOI	Mandvi	Byculla	Union Park	Panchpakdi	MillParkMahape	Jogeshwari	Sakivihar	Borivili
BSE RSU	.	Worli	Deep Plaza	Charnamrut	Rabale	Andheri	Nirlon	Dahisar
TIFR CNE	.	Curry Road	Godrej RSU	BhandupVillage	Kalamboli	PF RDLU	TataTechnopolis	Bhyandar
KalbadeviRSU	.	WTT	TagoreNagar	Bhandup BTM	Taloja	MMRDA	Gokuldham	Shimpoli
SITA	.	Priyadarshni	PowaiComplex	SahayogComplex	Belapur	BKCX	HDFC	Charkop3
.	.	IndianExpress	IITPowai	KopriRSU	Koparkharine	IOC RSU	Majas RSU	MiraRoad
.	.	.	GarodiaNagar	Mumbra RLU	Global RSU	GloryHouse	SEEPZ	Magthane
.	.	.	Godrej Soaps	LokmanyaNagar	Siemen'sRabale	IncomeTax	Fibrolite	Uttan
.	.	.	Chunnbatti	River wood RSU	SLDC Kalwa	ICICI BKC	Inorbit	KashmiraRDLU
.	.	.	Raheja Plaza	Mumbra Mekh	Vashi Sector-7	Citi Bank	LaxmiInd.Estate	Prop.VentureCNE
.	.	.	NityanandNagar	Diva	Vashi Sector-19	IL & FS	NTCB(ATCDarpan)	CitibankMLD
.	.	.	V.S.Bhavan	.	Parsik Hill	NSE RSU	Wilson	MagnusTowers
.	.	.	RCF Mahul	.	JNPT RDLU	NABARD RSU	.	SpectrumTower(Blue Berry)
.	.	.	Sita Estate	.	Nava RSU	Vakola	.	W-PALM(Malad)
.	.	.	Tata Power	.	JNTS(ShevaRSU)	JuhuDanda	.	PalmCourt
.	.	.	.	.	Vashi Rly.Stn.	KalinaAirport	.	PVIM
.	.	.	.	.	.	RahejaPointKalina	.	WhisperingPalms
.	.	.	.	.	.	RegentHotel	.	.
.	.	.	.	.	.	VakolaBridge	.	.
.	.	.	.	.	.	Wockhardt	.	.
.	.	.	.	.	.	SBI BKC	.	.

Sl	Plan	Bandwidth: Download Speed	Hours	Monthly Free Data Download	Monthly DSL Minimum Usage Charges	Annual DSL Subscription Option^**	No. of Free Email Ids with 4MB	Addl.Usage Charges beyond Monthly free Usage
1	DSL Combo	256Kbps	Unlimited	250 MB	Rs.500/-*** (with telephone)	N A	1	Rs.1.20 per MB
2	DSL MTNL*	256Kbps	Unlimited	NIL	NIL	N A	1	Rs.2.00 per MB
3	DSL 399	256Kbps	Unlimited	400 MB	Rs. 399/-	Rs. 4399/-	1	Rs.1.20 per MB
4	DSL NU*	256Kbps	Unlimited	500MB &night Unlimited**	Rs. 590/-	N A	1	Rs.1.20 per MB
5	DSL 749	256Kbps	Unlimited	750 MB	Rs. 749/-	Rs. 8,200/-	1	Rs.1.20 per MB
6	DSL 1199	256Kbps	Unlimited	1.25 GB	Rs. 1199/-	Rs. 12900/-	2	Rs.1.20 per MB
7	DSL 2399	512Kbps	Unlimited	2.50 GB	Rs. 2399/-	Rs. 25900/-	3	Rs.1.10 per MB
8	DSL 3999	512Kbps	Unlimited	5 GB	Rs. 3999/-	N A	4	Rs.1.10 per MB
9	DSL 7199	512Kbps	Unlimited	10 GB	Rs. 7199/-	N A	5	Rs.1.10 per MB
10	DSL Silver	1.0 Mbps	Unlimited	28 GB	Rs. 19999/-	N A	6	Rs.1.10 per MB
11	DSL Gold	1.0 Mbps	Unlimited	56 GB	Rs. 39999/-	N A	10	Rs.1.10 per MB
12	DSL Premium	2.0 Mbps	Unlimited	60 GB	Rs. 42999/-	N A	10	Rs.1.10 per MB

Sl	Particulars	Charges
i	One Time Registration Charge (with tele. bill - Non-refundable)	NIL (Waived off w.e.f. 07.09.2005) )
ii	DSL Installation & Testing Charges (With tele. bill)	Rs. 300/-
iii	Initial Deposit for DSL CPE one-time (with tele. bill - Non-refundable)	Rs. 500/ * (* Not applicable for Customer Owned CPE)
iv	Monthly Rent for CPE	Rs. 80/- * (* Not applicable for Customer Owned CPE)
v	Safe Custody Charges per month	Rs. 100/-
vi	Shifting Charges	Rs. 100/-
vii	Charges for additional E-mail ID with 4MB Capacity beyond free E-mail IDs	Rs. 200/- per annum
viii	Upload Speed	For all the plans Upload speed will be equal to download speed or 512 Kbps whichever is minimum.
ix	Migration from one plan to another	NIL
x	Fixed IP Charges: 1st Fixed IP @Rs.1000/- per year 2nd or more @Rs.2000/- per year per fixed IP (Customers who have taken 1st free fixed IP before 20.09.2005 will not be charged Rs.1000/- for 1st IP for one year from the date of provisioning.)
xi	Service Tax	As applicable

Sl	Particulars	Charges
i	Refundable deposit	Rs.5000/-
ii	Installation Charges	Rs. 300/-
iii	Rent for 15 days	Rs. 500/-
iv	Free download	NIL
v	Usage Charges	Rs.2.50/- per MB for download