MTNL Mumbai Services


	Links Home About Us Services Customer Services Directory Internet Services Commercial Services In Case of Difficulties or Suggestions to this site contact: MTNL Mumbai Office, Ph. : 1800228844 /24331408/24331409 Email: helpdesk.mumbai@mtnl.net.in

Users - principally parents of young children - must apply their own judgement in deciding which sites should and should not be available in their homes or workplaces. This is done by means of the filtering software built into the major browsers and other products, and is always under password control so that parents can disable the filter and surf with no restriction at any time.

• Content Advisor function in Microsoft's Internet Explorer

• NetWatch function in Netscape Navigator

ICRA filtering using Microsoft Internet Explorer

The best known example of such a filtering system is the Content Advisor function in Microsoft's Internet Explorer, first included in version 3.0 (released in February 1996).

To set up the filter in Microsoft Internet Explorer (v 4.0 and above, IE 5.5 recommended) follow the steps below.

• Configuring Content Advisor
• Customizing Content Advisor
• Testing your settings
• Troubleshooting
• Further help

Configuring Content Advisor

This section deals with configuring Content Advisor shipped with all copies of Microsoft's Internet Explorer to read, interpret and filter according to labels found in the source code of web sites.
• If you don't already have the Content Advisor dialogue box open, from the Internet Explorer tool bar (top of screen) select [Tools] > [Internet Options] and select the [Content] tab.
• In the Content Advisor section at the top, click the [Settings] button.
• Enter your password and click OK.
• Select the 'Ratings' tab where you should see the installed ICRA labelling descriptors - Chat, Language etc.
• Select the first descriptor and move the slide bar underneath the list to the right if you wish to allow access to that particular material or leave it on the left if you wish to prevent access to that particular material. The following illustration explains...

Then move down the list of descriptors one by one and set each descriptor to your preference.

Take careful note of the text written under "Description".
The result of all this is that there are some descriptors over which you need to take extra care.

Work your way down the list. When you reach the end, click [OK].

• If you have not already done so, you can now click the "Enable" button. This sometimes causes some confusion. If the button says [Enable], Content Advisor is currently Disabled. Conversely, is the button says [Disable], then Content Advisor is Enabled. In other words, the button shows you which action you can take, rather than showing you the current status.
• If you run Content Advisor in this way, you may find that you are blocked from sites to which you want to allow access. The converse can also be true. Therefore you are recommended to customize your settings. The procedure for this is set out below.

return to top

Customizing Content Advisor

Content Advisor allows you to customize your settings to your own particular preferences and there are two key areas to consider:
• Whether or not to allow access to sites which do not carry an ICRA label ("sites that have no rating");
• Whether you wish to allow or disallow access specified sites irrespective of whether or not they are carrying an ICRA label.
Content Advisor has features to allow you exercise such controls.
• If you don't already have the Content Advisor dialogue box open, from the Internet Explorer tool bar (top of screen) select [Tools] > [Internet Options] and select the [Content] tab.
• In the Content Advisor section at the top, click the [Settings] button.
• Enter your password and click OK.
• Now click the [General] tab and you will see the dialogue box below:

If you decide not to allow access to sites that have no rating AND that you don't want to allow the option of entering a supervisor password, this is likely to lead to very severe restrictions on internet access. While momentum builds behind the ICRA system, most users check both of the options at the top of this dialogue box... and then go on to the next step.
• Now we're going to add in some specific sites that we do or do not want to allow access to. If you have decided to allow access to sites that have no rating, then you will probably want to block access to specific sites. Alternatively, if you chose not to allow access to sites that have no rating, then it is likely that you will want make a list of sites to which you DO want to allow access. Either way, click the [Approved Sites] tab to bring up the dialogue box below.

• To add a site of which you approve, first type its url (its web address) into the box at the top:

• Notice that two buttons are now available: [Always] and [Never]. Click [Always] to allow access, [Never] to block it, both irrespective of any ICRA label they may or may not have. If you click [Always], the url will appear in the lower box with a green tick (check). If you chose [Never], a red "no entry" icon appears.

• These options provide for a fine level of control over the filtering applied to your computer. You can change your settings, add or delete urls from the Approved Sites list at any time by returning to these dialogue boxes - all of which are under password control.

return to top

Testing Your Settings

With Content Adviser enabled, all filter settings set to 'Do not allow' and access to sites which have no rating (see section above) not allowed, try to access the following web sites:

A fully safe site containing none of the descriptors or material defined in the ICRA matrix - http://www.icra.org/upgrade/icra1.html - expect to gain access.

A site containing ALL material defined in the ICRA matrix - http://www.icra.org/upgrade/icra2.html - expect to be blocked.

return to top

Troubleshooting

If the test failed then there are 3 possibilities:
• You've missed something - the most likely of which is that Content Advisor is not enabled. See above here.

• If you have visited a web page recently with Content Advisor disabled, a copy will be stored on your computer and you will be granted access to that copy. So you need to delete your Temporary Internet Files. Click [Tools] > [Internet Options] and bring up the dialogue box below:

return to top

Further Help

The Internet Content Rating Association (ICRA) is an independent, non-profit organization. ICRA's aim is to protect children from potentially harmful material while protecting the free speech rights of content providers. ICRA owns and operates the ICRA labelling system.

For further help and support visit the website of

return to top

Smart Browsing using NetWatch in Netscape Navigator

NetWatch is Netscape Navigator's built-in ratings protection feature. In three easy steps, NetWatch lets you control the kind of web pages that can be viewed on your computer.

To use NetWatch connect to Internet first then open the Help menu and choose NetWatch. To set up NetWatch the filter in Netscape Navigator follow the steps below.

• Set Acceptable Viewing Levels
• Choose a NetWatch Password
• Turn NetWatch On or Off
• Further help

Set Acceptable Viewing Levels

NetWatch recognizes two different rating systems that describe the content of web pages. You can choose to have NetWatch filter pages that have been rated with either one of these systems or with both of them. Each system uses labels to describe the levels of potentially offensive content on a page. You decide what levels are acceptable. If a page contains higher levels than the ones you have set, NetWatch prevents the page from being displayed.

RSACi Rating System

RSACi is the rating system developed by the Recreational Software Advisory Council. The RSACi system uses four categories to describe the levels (from 0 to 4) of violence, sex, nudity, and language on each page. You establish what levels are acceptable by using the menus given. You must set a level for each label.

SafeSurf Rating System

The SafeSurf rating system uses ten labels (for example, adult themes, nudity, intolerance, and gambling) to describe the content of web pages.
You are required to specify an age level, from 1 (All ages) to 9 (Explicitly for adults), for which overall web-page content should be appropriate. In addition, you can provide more protection for any of the ten rating labels by setting their levels independently.

return to top

Choose a NetWatch Password

To prevent unauthorized users from changing or overriding your NetWatch settings, you must protect them with a password. The password you choose can be any combination of letters, numbers, or symbols and of any length. Choose a password that will be difficult for someone else to guess but easy for you to remember. If you forget your NetWatch password, no one can help you change your NetWatch settings, not even Netscape.
You must enter your password any time you want to change NetWatch settings or disable NetWatch.

return to top

Turn NetWatch On or Off

To turn NetWatch protection on, make sure the button next to NetWatch ON is highlighted.

In addition, you can allow users to see unrated sites by checking the box below. Many pages on the Internet have yet to be rated, so you might find this option more practical even though it offers less protection. If you do not want users to see unrated sites, leave the box unchecked.

When you're sure that all your settings have been entered in the way you want, click the Save Changes button. If you decide not to keep the changes you have made, click the Cancel button.

return to top

Further Help

NetWatch uses an Internet rating standard known as PICS - the Platform for Internet Content Selection. PICS is designed to help parents, teachers, and employers screen out material they feel is inappropriate for children or employees. PICS gives web publishers a standard way to describe the content of web pages; it gives browsers like Navigator a standard way to read the description.

NetWatch recognizes two independent PICS-compliant ratings systems, RSACi and SafeSurf. Each system employs a different method to describe in as much detail as possible the levels of potentially offensive content on web pages.

For further help and support visit the website of

Platform for Internet Content Selection (PICS)

return to top

Residents in Mumbai can contact Cyber Crime Investigation Cell (CCIC) of Mumbai Police on 022-22630829/022-22641261 or email officer@cybercellmumbai.com (visit website : http://www.cybercellmumbai.com ), if they find that their minors are being victimized by cyber pornographers, stalkers etc.

Disclaimer : Use of the softwares mentioned below is at the sole discretion of the user and MTNL does not own any liability resulting from the use of the softwares.

Content Blocking Softwares

We-Blocker

We-Blocker is a free Software solution that is easy to install and blocks unwanted Internet sites from the PC. We-Blocker gives Parents the opportunity to Monitored their Children's Internet Access and provide them only age-appropriate Child Safe content, while Filtering out sites that contain adult material. �1999 We-WebCorp.com

Enuff PC

The main application is to allow Parents, teachers and other Computer administrators to limit the time Children or users spend on the Computer. Enuff also limits/blocks one's Internet Access. Parents make the Computer available to their Child at long periods of time but they can limit the programs they use. Enuff has an extremely simple user interface. It also has many convenient features to allow Parents, library staff and Internet caf� staff to give users more time if required. Users will not bypass it, remove it or otherwise beat it!

Cyber Sentinel

Cyber Sentinel is the most advanced Internet Filtering Software package available. Monitored chatrooms, email, search engines and browsers using a contextual text-recognition system. Captures and logs offending screens. Also Monitored offline Software usage. Can be used in stealth mode or through active warnings. �1999 Security Software Systems.

Adavi's Silent Watch

Adavi's Silent Watch is a computer security software enabling monitoring and surveillance of computer networks and databases from a desktop computer. Ideal in schools, business, government, and any organization in networked computers, Silent Watch provides security and monitoring abilities up to 49 desktop computers in real time from a single screen.

FamilyCAM

FamilyCAM has password Protection and allows Parents to easily Monitored their Children's Computer and online activity. Each Child you may have FamilyCAM record all activity in a text log as well as grab snapshots of everything the Child is viewing.

Content Cleaner

Filters obscene language out of all Internet applications including Internet chat, web browsing, e-mail, news, file transfer, instant messaging and more. It can also be easily configured to block content on any topic.

CYBERsitter�

A Parental Control Windows� program to keep Kids from Accessing objectionable material, gives Parents the ability to limit their Children's Access to objectionable material on the Internet. Parents can block, log, or alert them when Access is attempted to these areas.
�1995-00 Solid Oak Software.

Cyber Patrol

Cyber Patrol is an Internet Access management utility that also manages application usage from the PC. Cyber Patrol allows Parents or teachers to manage Computer use in their own household or classroom. Cyber Patrol Parental Controls Access from any Computer to the Internet. The Parental Control applications include any Winsock-compliant Internet applications. Examples of these are Netscape, Microsoft Network, or CompuServe. Cyber Patrol loads during start-up and runs in the background to Parental Control Access to all associated applications.


Copyright © 2002, Mahanagar Telephone Nigam Limited. All Rights Reserved.


	Users - principally parents of young children - must apply their own judgement in deciding which sites should and should not be available in their homes or workplaces. This is done by means of the filtering software built into the major browsers and other products, and is always under password control so that parents can disable the filter and surf with no restriction at any time.
	• Content Advisor function in Microsoft's Internet Explorer • NetWatch function in Netscape Navigator

	ICRA filtering using Microsoft Internet Explorer
	The best known example of such a filtering system is the Content Advisor function in Microsoft's Internet Explorer, first included in version 3.0 (released in February 1996).

		To set up the filter in Microsoft Internet Explorer (v 4.0 and above, IE 5.5 recommended) follow the steps below. • Configuring Content Advisor • Customizing Content Advisor • Testing your settings • Troubleshooting • Further help

	Configuring Content Advisor

		This section deals with configuring Content Advisor shipped with all copies of Microsoft's Internet Explorer to read, interpret and filter according to labels found in the source code of web sites. • If you don't already have the Content Advisor dialogue box open, from the Internet Explorer tool bar (top of screen) select [Tools] > [Internet Options] and select the [Content] tab. • In the Content Advisor section at the top, click the [Settings] button. • Enter your password and click OK. • Select the 'Ratings' tab where you should see the installed ICRA labelling descriptors - Chat, Language etc. • Select the first descriptor and move the slide bar underneath the list to the right if you wish to allow access to that particular material or leave it on the left if you wish to prevent access to that particular material. The following illustration explains...


		Then move down the list of descriptors one by one and set each descriptor to your preference. Take careful note of the text written under "Description". The result of all this is that there are some descriptors over which you need to take extra care.


		Work your way down the list. When you reach the end, click [OK]. • If you have not already done so, you can now click the "Enable" button. This sometimes causes some confusion. If the button says [Enable], Content Advisor is currently Disabled. Conversely, is the button says [Disable], then Content Advisor is Enabled. In other words, the button shows you which action you can take, rather than showing you the current status. • If you run Content Advisor in this way, you may find that you are blocked from sites to which you want to allow access. The converse can also be true. Therefore you are recommended to customize your settings. The procedure for this is set out below.
		return to top

	Customizing Content Advisor

		Content Advisor allows you to customize your settings to your own particular preferences and there are two key areas to consider: • Whether or not to allow access to sites which do not carry an ICRA label ("sites that have no rating"); • Whether you wish to allow or disallow access specified sites irrespective of whether or not they are carrying an ICRA label. Content Advisor has features to allow you exercise such controls. • If you don't already have the Content Advisor dialogue box open, from the Internet Explorer tool bar (top of screen) select [Tools] > [Internet Options] and select the [Content] tab. • In the Content Advisor section at the top, click the [Settings] button. • Enter your password and click OK. • Now click the [General] tab and you will see the dialogue box below:


		If you decide not to allow access to sites that have no rating AND that you don't want to allow the option of entering a supervisor password, this is likely to lead to very severe restrictions on internet access. While momentum builds behind the ICRA system, most users check both of the options at the top of this dialogue box... and then go on to the next step. • Now we're going to add in some specific sites that we do or do not want to allow access to. If you have decided to allow access to sites that have no rating, then you will probably want to block access to specific sites. Alternatively, if you chose not to allow access to sites that have no rating, then it is likely that you will want make a list of sites to which you DO want to allow access. Either way, click the [Approved Sites] tab to bring up the dialogue box below.


		• To add a site of which you approve, first type its url (its web address) into the box at the top:


		• Notice that two buttons are now available: [Always] and [Never]. Click [Always] to allow access, [Never] to block it, both irrespective of any ICRA label they may or may not have. If you click [Always], the url will appear in the lower box with a green tick (check). If you chose [Never], a red "no entry" icon appears.

		• These options provide for a fine level of control over the filtering applied to your computer. You can change your settings, add or delete urls from the Approved Sites list at any time by returning to these dialogue boxes - all of which are under password control.
		return to top

	Testing Your Settings

		With Content Adviser enabled, all filter settings set to 'Do not allow' and access to sites which have no rating (see section above) not allowed, try to access the following web sites: A fully safe site containing none of the descriptors or material defined in the ICRA matrix - http://www.icra.org/upgrade/icra1.html - expect to gain access. A site containing ALL material defined in the ICRA matrix - http://www.icra.org/upgrade/icra2.html - expect to be blocked.
		return to top

	Troubleshooting

		If the test failed then there are 3 possibilities: • You've missed something - the most likely of which is that Content Advisor is not enabled. See above here. • If you have visited a web page recently with Content Advisor disabled, a copy will be stored on your computer and you will be granted access to that copy. So you need to delete your Temporary Internet Files. Click [Tools] > [Internet Options] and bring up the dialogue box below:

		return to top

	Further Help

		The Internet Content Rating Association (ICRA) is an independent, non-profit organization. ICRA's aim is to protect children from potentially harmful material while protecting the free speech rights of content providers. ICRA owns and operates the ICRA labelling system. For further help and support visit the website of

		return to top

	Smart Browsing using NetWatch in Netscape Navigator
	NetWatch is Netscape Navigator's built-in ratings protection feature. In three easy steps, NetWatch lets you control the kind of web pages that can be viewed on your computer.

		To use NetWatch connect to Internet first then open the Help menu and choose NetWatch. To set up NetWatch the filter in Netscape Navigator follow the steps below. • Set Acceptable Viewing Levels • Choose a NetWatch Password • Turn NetWatch On or Off • Further help

	Set Acceptable Viewing Levels

		NetWatch recognizes two different rating systems that describe the content of web pages. You can choose to have NetWatch filter pages that have been rated with either one of these systems or with both of them. Each system uses labels to describe the levels of potentially offensive content on a page. You decide what levels are acceptable. If a page contains higher levels than the ones you have set, NetWatch prevents the page from being displayed. RSACi Rating System RSACi is the rating system developed by the Recreational Software Advisory Council. The RSACi system uses four categories to describe the levels (from 0 to 4) of violence, sex, nudity, and language on each page. You establish what levels are acceptable by using the menus given. You must set a level for each label. SafeSurf Rating System The SafeSurf rating system uses ten labels (for example, adult themes, nudity, intolerance, and gambling) to describe the content of web pages. You are required to specify an age level, from 1 (All ages) to 9 (Explicitly for adults), for which overall web-page content should be appropriate. In addition, you can provide more protection for any of the ten rating labels by setting their levels independently.

		return to top


Choose a NetWatch Password

	To prevent unauthorized users from changing or overriding your NetWatch settings, you must protect them with a password. The password you choose can be any combination of letters, numbers, or symbols and of any length. Choose a password that will be difficult for someone else to guess but easy for you to remember. If you forget your NetWatch password, no one can help you change your NetWatch settings, not even Netscape. You must enter your password any time you want to change NetWatch settings or disable NetWatch.

	return to top

Turn NetWatch On or Off

	To turn NetWatch protection on, make sure the button next to NetWatch ON is highlighted. In addition, you can allow users to see unrated sites by checking the box below. Many pages on the Internet have yet to be rated, so you might find this option more practical even though it offers less protection. If you do not want users to see unrated sites, leave the box unchecked. When you're sure that all your settings have been entered in the way you want, click the Save Changes button. If you decide not to keep the changes you have made, click the Cancel button.
	return to top

Further Help

	NetWatch uses an Internet rating standard known as PICS - the Platform for Internet Content Selection. PICS is designed to help parents, teachers, and employers screen out material they feel is inappropriate for children or employees. PICS gives web publishers a standard way to describe the content of web pages; it gives browsers like Navigator a standard way to read the description. NetWatch recognizes two independent PICS-compliant ratings systems, RSACi and SafeSurf. Each system employs a different method to describe in as much detail as possible the levels of potentially offensive content on web pages. For further help and support visit the website of Platform for Internet Content Selection (PICS)
	return to top
Residents in Mumbai can contact Cyber Crime Investigation Cell (CCIC) of Mumbai Police on 022-22630829/022-22641261 or email officer@cybercellmumbai.com (visit website : http://www.cybercellmumbai.com ), if they find that their minors are being victimized by cyber pornographers, stalkers etc.

Disclaimer : Use of the softwares mentioned below is at the sole discretion of the user and MTNL does not own any liability resulting from the use of the softwares.
Content Blocking Softwares
We-Blocker
We-Blocker is a free Software solution that is easy to install and blocks unwanted Internet sites from the PC. We-Blocker gives Parents the opportunity to Monitored their Children's Internet Access and provide them only age-appropriate Child Safe content, while Filtering out sites that contain adult material. �1999 We-WebCorp.com
Enuff PC
The main application is to allow Parents, teachers and other Computer administrators to limit the time Children or users spend on the Computer. Enuff also limits/blocks one's Internet Access. Parents make the Computer available to their Child at long periods of time but they can limit the programs they use. Enuff has an extremely simple user interface. It also has many convenient features to allow Parents, library staff and Internet caf� staff to give users more time if required. Users will not bypass it, remove it or otherwise beat it!
Cyber Sentinel
Cyber Sentinel is the most advanced Internet Filtering Software package available. Monitored chatrooms, email, search engines and browsers using a contextual text-recognition system. Captures and logs offending screens. Also Monitored offline Software usage. Can be used in stealth mode or through active warnings. �1999 Security Software Systems.
Adavi's Silent Watch
Adavi's Silent Watch is a computer security software enabling monitoring and surveillance of computer networks and databases from a desktop computer. Ideal in schools, business, government, and any organization in networked computers, Silent Watch provides security and monitoring abilities up to 49 desktop computers in real time from a single screen.
FamilyCAM
FamilyCAM has password Protection and allows Parents to easily Monitored their Children's Computer and online activity. Each Child you may have FamilyCAM record all activity in a text log as well as grab snapshots of everything the Child is viewing.
Content Cleaner
Filters obscene language out of all Internet applications including Internet chat, web browsing, e-mail, news, file transfer, instant messaging and more. It can also be easily configured to block content on any topic.
CYBERsitter�
A Parental Control Windows� program to keep Kids from Accessing objectionable material, gives Parents the ability to limit their Children's Access to objectionable material on the Internet. Parents can block, log, or alert them when Access is attempted to these areas. �1995-00 Solid Oak Software.
Cyber Patrol
Cyber Patrol is an Internet Access management utility that also manages application usage from the PC. Cyber Patrol allows Parents or teachers to manage Computer use in their own household or classroom. Cyber Patrol Parental Controls Access from any Computer to the Internet. The Parental Control applications include any Winsock-compliant Internet applications. Examples of these are Netscape, Microsoft Network, or CompuServe. Cyber Patrol loads during start-up and runs in the background to Parental Control Access to all associated applications.