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Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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Telephone Services

Cosmos/CUG/Centrex for Landline:

  • For using centrex facility, Minimum group size is 5.
  • Along with the normal monthly service charge, an additional monthly service charge of Rs.50/- will be charged for each member in the centrex group for using centrex facility within the same exchange area & within the same building for the cases other than Group Housing Society.
  • For using Citywide centrex facility a monthly service charge of Rs.125/- will be charged for each member in the centrex group (in addition to the normal monthly service charge).
PROFORMA FOR CENTREX
Information for Consumers (for other than Group Housing Societies)
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1. Name of Tariff Package Centrex facility or COSMOS for Basic Telephone subscribers.
2. Entry level cost viz. security deposit, advance etc.

Registration Fee:same as that of normal Telephone connection.

3. Monthly Service Charge + other monthly recurring charges like plan fees, membership fee, commitment charges

Security Deposit, Activation charges are same as that of normal Telephone connection.

Monthly service charges are same as per the tariff scheme opted for.An additional monthly charges of Rs.50/- per DEL, will be charged for using Centrex Facility within the same exchange area & Rs.125/- per month per DEL for Citywide CUG facility.

4. Monthly free call allowance (specify whether in minutes or rupees) As per the tariff scheme opted for.
5. Duration of Plan Permanent
6. Any taxes, in addition to above. Service Tax as applicable
7. Pulse Rate (in seconds) Inter Circle STD > 500 KMs to
Fixed WLL(M) Cellular
30 30 30
  Fixed to Fixed (for local calls) 180 sec
  Fixed to WLL(M)(for local calls) 90 sec
  Fixed to Cellular (for local calls) 90 sec
8.

Per Minute rate for free calls

Free calls > monthly service charge + other monthly charges+ interest on advance +2/3 % per month number of free minutes

All intra-Centrex calls are free*.
9. Financial implications in Rs./month of usage (Minutes)
a. 100 minutes in addition to free calls N.A.
b. 500 minutes in addition to free calls N.A.
c. Exit options in plan Can exit at any point of time
10. Migration option in plan Migration is allowed
11. Where should customers complain about the plan To nearest QCSC


*All numbers in a centrex-group should belong to the same main-exchange.


      
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