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Links Cust. Service Centres Voice Mail Service Phone Plus Facility Telephone Connection Telephone Accessories I-NET Centrex Facility ISDN Intelligent Network Internet User Services Wireless in Local Loop Leased Circuits National Trunk Services Int. Trunk Services In Case of Difficulties or Suggestions to this site : Email: helpdesk.mumbai@mtnl.net.in |
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CUSTOMER SERVICE CENTRES
Good news for MTNL subscribers. A Customer Service Center for every telephone exchange area is operational 6 days a week except Sunday. The following facilities can be availed by a subscriber from the CSC:
- Safe Custody and restoration of telephone upto 90 days.
- STD barring/provision.
- Provision of all Telephone accessories.
- Phone Plus Services like Call transfer, Abbreviated dialling, Hot line, etc.
- Shift within the same premises.
- Recovery of all types of facilities/ accessories.
- Approval of cordless telephones.
- Permission for fax machines.
- Providing withdrawal and shifting of extensions of the existing Board.
- Sale of New Telephone Connection application forms.
- Sale of STD Code Booklet.
- Sale of Telephone Directory.
- Availability of various information brochures.
- Demonstration of STD/ISD locking and Phone Plus facility.
- Issue of shift application forms.
- Booking of Internet, ISDN and IN Services
- Internet Access availability.
For more details Click here for Details
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