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CUSTOMER SERVICE CENTRES

Good news for MTNL subscribers. A Customer Service Center for every telephone exchange area is operational 6 days a week except Sunday. The following facilities can be availed by a subscriber from the CSC:

• Safe Custody and restoration of telephone upto 90 days.
• STD barring/provision.
• Provision of all Telephone accessories.
• Phone Plus Services like Call transfer, Abbreviated dialling, Hot line, etc.
• Shift within the same premises.
• Recovery of all types of facilities/ accessories.
• Approval of cordless telephones.
• Permission for fax machines.
• Providing withdrawal and shifting of extensions of the existing Board.
• Sale of New Telephone Connection application forms.
• Sale of STD Code Booklet.
• Sale of Telephone Directory.
• Availability of various information brochures.
• Demonstration of STD/ISD locking and Phone Plus facility.
• Issue of shift application forms.
• Booking of Internet, ISDN and IN Services
• Internet Access availability.

For more details Click here for Details