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	Links Phone Plus Facility Call Waiting (Call Alert) Call Transfer/Forward Abbreviated Dialling Hot Line Facility Dynamic Locking Facility Wake Up/Reminder Call Call Hunting Facility CLIP Telephone Services ISDN Intelligent Network Leased Circuits National Trunk Services Int. Trunk Services In Case of Difficulties or Suggestions to this site : Email: helpdesk.mumbai@mtnl.net.in

Call Transfer/Forward

The call forwarding facility enables the subscriber to transfer/forward incoming calls to another telephone number when the subscriber is not available to receive calls on his own telephone. With call forwarding facility subscriber can leave his office or home without having to miss important calls. The call forwarding facility is especially useful for those who frequently receive international or interstate calls or urgent calls.

Activation

Subscribers provided with this facility can activate the service by dialling "114" followed by the number to which the incoming call is to be transferred. If the request is registered, subscriber will hear an acknowledgement tone. Thereafter all the incoming call will go to the new number. During this period outgoing calls can still be made as usual. On lifting the handset a different dial tone will be heard indicating that the call forwarding facility is active.

Deactivation Or Cancellation

Subscriber just has to dial "115" and wait for the acknowledgement tone.

Type of Instrument to be used

Any instrument can be used in most of the cases, however some exchanges prefer only DTMF instruments

Charges

For All Plans : Free.

Where to Apply

To avail of the facility ,apply to the Sub-Divisional Engineer QCSC of your exchange.

For downloading the application form,click here.

Whom To Contact In Case Of Difficulty

Please contact Divisional Engineer ( Internal ) in charge of the Exchange under which your number falls.