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PREMIUM RATE SERVICE (PRM)

The Service in brief

The premium rate service enables service subscribers to provide added information based services to the users. The service provider allocates a logical number to the service subscriber , which is known as premium rate number. The calls made to the premium rate number are charged at a higher rate than the normal calls. The revenue generated by the premium rate calls is shared between the service provider and the service subscriber as per the terms agreed between them.

Features and Facilities

• The service enables Professionals and Information Providers to offer advice /consultation, forecast in any field, fortune telling, share market consultation, job consultation and information on sports etc. using telecom network which is the fastest means of communication.
• The information provider (Professionals ) is allotted a PRM service number by the Mahanagar Telephone Nigam Limited (Network Operator) and this number can be accessed by telephone subscribers /information seekers all over Mumbai through STD phones only irrespective of the location of the Information Provider.
• For this service, the call charges which are to be borne by the calling user are at a higher rate and hence the name 'Premium Rate'. The revenue earned by the MTNL (Network Operator) is shared between the information Provider and MTNL.
• For the same PRM service number the PRM subscriber can have a number of destination numbers and the call will automatically be routed to those numbers by the IN switch. This service also provides time dependent routing which enables the PRM subscriber to have several installations in the network and specify flexible routing of calls depending upon time, day, date, holiday etc.
• It also provides location dependent routing whereby subscribers can have several installations (several directory numbers and can specify flexible routing depending upon the area of origination of calls.
• Premium rate can work on the city of subscription only

Access Procedure

The user can make a premium rate call by dialling:
0900 22XYYY ; where:
Access code = 0900
Premium Rate Number = XYYY ( 4 digits)
Where X = 1 means 2 sec Pulse rate
        = 2 means 3 sec Pulse rate
        = 3 means 4 sec Pulse rate
        = 4 means 8 sec Pulse rate
        = 5 means 12 sec Pulse rate
30 sec Pulse rate is also available.
'YYY' from 500 to 999
'X' will be chosen by the information provider.

Access No. : 1900 22 XXXX for Local Numbers with 15/30 sec Pulse rate.


How to subscribe

You can apply in the prescribed application form (available free) along with the registration fee + 2 months charges in the form of DD/Pay order/Crossed Cheque in favour of MTNL, Mumbai. For Applying Contact : D.E. ( PR ) : 2209 4045 P. R. O. ( LC ) : 2207 2690 Office of General Manager( L. C. ), Charanjit Rai Marg,Fort, Mumbai-400 001. For technical details, dial UAN No. : 1901-22-6789 / SDE(IN) on 24327002 / 24382486 For complaints, dial Toll Free No. : 1800222222.

Tariff

Registration charges -	Rs. 3,000/-
Monthly Charges for PRM service number (payable in advance)	Rs. 800/-
Creation /deletion /addition /modification of every PRM number	Rs. 100/-
Charges for change of features	Rs. 100/- (per request)
Charges for each additional copy of detailed bill -	Rs. 100/-
Presently there is no charge for (I) basic features (One PRM service number for multiple destination and hunting facility) and additional features which are optional (Time dependent, detailed billing, origin dependent routing, and call redirection, etc.)	NIL
The fee for each call unit (pulse) will be charged as per the existing tariff and the commission to information provider will be given by MTNL at the rate of Re. 0.70 per unit.

Notes

1. An agreement will have to be executed by the PRM subscribers.
2. The minimum period of hire is Three months.
3. This service can be provided on existing telephone connections or connections obtained separately as per rules.
4. The charges indicated here are PRM service charges and they do not include the normal charges levied for basic telephone service.
5. The outgoing calls made from the telephone connections which the PRM subscriber assigns for PRM line will be billed as per usual rates and procedures.

P.S.: The rates indicated are as per present tariff and are subject to change without any notice.