Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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In Case of Difficulties or Suggestions to this site :
Email: helpdesk.mumbai@mtnl.net.in

Telephone Services


You may get a telephone connection for use as :

1. Regular Telephone Connection also known as New Telephone Connection (NTC)

2. Temporary Telephone Connection for temporary use only. 1 to 6 months only.

3. Casual Telephone Connection for very short period. upto 30 days.

Click to download application form for Telephone Connection in Hindi
Click to download application form for Telephone Connection in Marathi
Click to download application form for Telephone Connection in English
Local/STD/ISD facility to MTNL/DOT/BSNL working/retired employees


  • To be applied on prescribed Application Form
  • Self signed photo of the Customer is to be taken on landline registration form
  • Forms are available at Customer Service Centre (C.S.C.) located in all exchanges.
  • Click here for landline tariff
  • For latest information regarding Tariff, contact the concerned C.S.C.


      Category (Depending on higher deposit & status of applicant) Registration charge
    Installation charges
    (One Time)
    Security Deposit
    (One Time)
    Tatkal Rs. 1000/- along with application and
    Rs.29000/- after getting feasibility
    Full Charges Rs.500/-
    Following Rebate will be given if
    Subs. Provides 1)Internal wiring Rs. 250/-
    2) Only Instrument Rs. 250/-
    3) Both Internal wiring and Instrument Rs. 500/-
    (* No installation Charges,offer valid for limited period )
    One Year Advance Charges
    OYT (GEN & SPL )
    (own your telephone)
    Rs. 15000/- As above As above
    NON OYT GEN, N-OYT-S, N-OYT-SS Rs.500/- As above For local/STD: Rs.1000 (Rs.500/- each in first two bills)
    For ISD: Rs.3000 (Rs.500/- each in first 6 bills)
      For Blind persons Nil As above As above
    4-A) NON-OYT, SWS
    (Swatantrata Senani,War widows , disabled Soliders).
    Nil No installation charges As above
    4-B) NON-OYT, SWS
    (National Bravery Award Winners,Gallantry award winner,President's Police Medal winner)
    Nil No installation charges As above
    4-C) NON-OYT, SWS
    (Non residential telephone
    in School,University,colleges,
    institutions/homes for
    aged orphanage etc. recognised by Govt.
    Nil As 1 above As above

    For latest information, Contact the concerned C.S.Center
    Last updated on 12.03.2010

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