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UAN SERVICE

The Service in brief

This service allows a subsriber to publish a national number and have the incoming calls routed to different destinations based on various criteria such as the geographical location of the caller, the time,the day or the date on which the call is made.

Service Features

Core Features

• One Number

Optional Features

• Call forwarding on busy no Answer
• Call Logging · Origin Dependent Routing
• Origination call screening
• Time Dependent Routing

Access Procedure

The user can make a UAN call using the following dialling procedures.
For connecting to subscriber's termination:
Dialling Plan : 190122YYYY
Access Code : 1901
UAN Number : YYYY ( 4 digits)
Access No. : 0901-22-XXXX for National Numbers.

Charging

Call terminating on UAN subscriber's lines are charged to the calling party on normal network charges.

Whom to Contact

For Applying :

D.E.( PR ) : 2209 4045
P.R.O.( LC ): 2207 2690
Office of General Manager( LC ),
Charanjit Rai Marg, Fort, Mumbai-400 001

For technical details, dial UAN No. : 1901-22-6789 / SDE(IN) on 24327002 / 24382486

For complaints, dial Toll Free No. : 1800222222