Know your Broadband Connection Better:  
 
 
 

Important Tips:

1. Switch off CPE when not in use.

2. To avail Unlimited Free Internet Usage during night (00.00 hrs to 08.00 Hrs) in TriB 590NU Plan Switch ON CPE during Night after 00.00 hrs and ensure disconnection before 08.00 hrs.

3. In case of power off/on CPE, please wait for 2-3 min before connecting to Internet

4. Do not use any other power adaptor than the one supplied with CPE

5. Don’t use the ‘Restore Factory Default Setting’ option in the CPE

6. Keep TCP/IP Properties settings in your PC as Obtain IP automatically and DNS Server Address as : Preferred DNS (Primary) 203.94.227.70 and Alternate DNS (Secondary) : 203.94.243.70

7. The splitter provided should be connected at the entering point of 2-wire Tel cable of MTNL. Additional Extension /Phone if any shall be connected only after splitter.

8. The Phone, DSL and line (MTNL Tel 2-wire) shall be connected to splitter as per marking on the Splitter supplied with CPE

9. In case USB port is used, ensure CPE USB driver is installed on PC before connecting the USB cable

10. In case of problem to connect to Internet check the following LEDs Status on the ADSL Router/CPE

For Normal Operation, the following 4 LEDs will glow:

 

D-Link

UT star(300R2U)

Power LED

Solid Green

Red.
Status  LED

Blinking

Yellow
ADSL Link/Act

Solid Green

Green (Fast Blinking during activity)
*Ethernet Link/Act Or, *USB Link/Act

Solid/Blinking during activity.

Green- when Ethernet connected Red-when USB  connected
Orange-when Ethernet and USB both connected.


In case Browsing Problem persists even after the indication of Normal Operation shown above by LEDs then make CPE Power off and then Power ON and please wait for 2-3 mins before connecting to Internet.

D-Link

Reason

Power LED

Off

Power supply/adaptor faulty.
Status  LED

Off

CPE Faulty
ADSL Link/Act (i) Off

(ii) Slow blinking
 
Line Connection not established may be due Tel. line problem or splitter problem
*Ethernet Link/Act Or, *USB Link/Act

Off

Ethernet/USB not connected properly

 

UT star(300R2U)

Reason

Power LED

Off

Power supply/adaptor faulty.
Link  LED

(i) Off

(ii) Fast blinking
 

Line Connection not established may be due Tel. line problem or splitter problem.
Data

Off

Modem is not transmitting/receiving data. May be due to user/password not authenticated or May be CPE faulty.
PC/USB

Off

Ethernet/USB not connected properly

*Depending upon Ethernet or USB port used for connecting PC.

Ensure that only one LAN Connection is Enabled in ‘Network Connections’ in your PC.

11. Change of Password for your username is a two steps process.

Step 1: Change the password for your account at our Web-Self Care Website http://register.mtnl.net.in

Step 2 : The password has to be changed in your ADSL router/ Modem (CPE) - Open the Web page, http://192.168.1.1 from your own broadband connection to login into your ADSL Router/ADSL CPE(CPE). For detailed procedure, visit our web site http://mtnlmumbai.in

 
 
 
 
 
     

 

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