Availability of service subject to subscriber location and technical feasibility.

Download Speed is dependent on telephone line length – Broadband connection will be made for the plans 512 kbps and above subject to feasibility. In case higher speed is not possible due to distance / line condition than speed achievable and correct plan will be configured & customer will be intimated by mail/ phone from DSL helpdesk.

MTNL telephone line will be used for providing Broadband High Speed Internet service. Shifting and safe custody is possible only along with existing telephone line. Shifting of Broadband facility from one telephone to another is not possible.