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Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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In Case of Difficulties or Suggestions to this site :
Email: helpdesk.mumbai@mtnl.net.in


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MTNL, Garuda Services

WILL Services
New Garuda FW-1X-2000 Plan
___
  • STD charges of Garuda are reduced from Rs.2.00/- to Rs.1.20/ per min. w.e.f.18.05.2008
  • Now send unlimited SMS to MTNL N/w from Garuda FW with 299 plan(Unlimited internet) and 399 plan(Unlimited MTNL N/w) for FREE w.e.f. 06.10.2007.
  • MTNL Garuda launches a new tariff plan, Unlimited Internet Plan 299 for Garuda FW Customers w.e.f. 07.08.2007
  • Monthly Service charge for Garuda FW Unlimited plan on MTNL N/W has been reduced to Rs.399/-w.e.f. 01.08.2007 for existing customers & also for new booking.
  • Garuda FW and Garuda Mobile customers of new CDMA 2000 1X system under all tariff plans can now avail Unlimited internet usage just for an additional monthly Service charge of Rs. 299/-.

Add on Unlimited Internet Plan With Garuda Phone

Monthly Service Charges Rs.299/- per month
Free Usage Unlimited
One Time Activation Charges Rs.125/-


Tariff for New Garuda FW
Name of the Plan

FW Plan-150(from 12.10.2006)

One India Tariff(w.e.f.01.11.06)

Economy-289

Unlimited Internet Plan 299(w.e.f. 7.8.07)

Unlimited MTNL Local N/W

Unlimited All Local N/W

Activation Charges NIL
Registration Charges Rs.500/-
Monthly Service Charges(in Rs.) 150/- 180/- 289/- 299/- 399/-(1.8.07) 2000/-
Security Deposit:
For Local, Local/STD: Rs.1000/-(to be collected in two instalments)
For Local/STD/ISD: Rs.3000/-
Other Deposit/Advance Payments/Activation Charges/Other One Time Charge, if any NIL
FREE Local Calls (in Units NIL NIL 175 NIL Unlimited to MTNL Local N/W Unlimited to All Local N/W
Pulse Rate for Local Calls :
i)For MTNL Mumbai GarudaFW/Mobile to own Garuda N/W Calls 60 sec.
ii)For Fixed/GSM own N/W 180 sec. 60 sec.
iii)For Fixed/GSM/WLL Other N/W 180 sec. 60 sec. 180 sec. 180 sec.
O/G Local Call Charges (in Rs.)
MTNL Mumbai GarudaFW/Mobile to Garuda Calls Rs 0.10 (10 Paise) per min. Free
To MTNL/Other Fixed/GSM N/W: i)Rs.1.20 for MTNL Local N/W
ii)Rs.1.50 Other Local N/W
Rs.1.00 175 calls FREE
Beyond 175 calls Rs.1.20
i)Rs.1.20 for MTNL Local N/W
ii)Rs.1.50 Other Local N/W
i)FREE for MTNL fixed/GSM/WLL calls
ii)Rs. 0.50 for Other N/W Calls
FREE
Local To MTNL Delhi Landline / WLL(F/M) N/W : Rs. 1.20 per 180 secs.
Average charge per minute for one minute domestic STD call(w.e.f. 18.05.2008)
To All Networks in Maharashtra & Goa : Rs.1.20 Rs.1.00 Rs.1.20 Rs.1.20 Rs.1.20
To Other states : Rs.1.20
ISD call Charges (w.e.f. 00hrs of 05.05.2007) with 1 min. pulse
i) USA, UK(Fixed), Canada and all countries with 001 access, Singapore, Malaysia, Hong Kong, Indonesia, Thailand Rs. 6.30 per min.
ii) Europe, UK(Mobile), Gulf, Asia, SAARC, Africa, China, Japan, South Korea, Australia, Christmas Island & New Zealand Rs. 9.20 per min.
iii) Rest of the World including Oceana Rs.18.00 per min.
iv) INMARSAT Call Charges With 1 Sec. pulse, charges Rs.4.00 per sec.& Rs.240 per min.
SMS Charges (in Rs.)
Local (to MTNL N/w) Rs.0.40 Rs.0.10 FREE Rs.0.40
Local (to Other N/w) Rs.0.40 Rs.0.10 Rs.0.40 Rs.0.40
National Rs.0.80 Rs.0.50 Rs.0.80
SMS Based Service Charges (8888, 3600) (in Rs.) Rs. 1.00
VMS Charges per 180 secs. Rs.1.20 Rs.1.00 Rs.1.20 Rs.1.20 FREE FREE
Internet Access Charges Rs.0.30 / 100 KB (30 paisa)
One time Activation For Data Services(Non-refundable) Rs. 125/-
Itemised Bill Rs.50.00
CLIP/Call Forward/Fax Service FREE
Platinium Number Rs.10,000/-
Golden Number Rs.5,000/-
Rebates/ discounts NIL
Interest on deposits, if any/Adjustment of Advance NIL

Value Added Services in Garuda Mobile and Garuda FW

  1. Short Message Service (SMS) : Most affordable local and National SMS from / to Garuda Mobile and Garuda FW.

  2. Voice Mail Service(VMS) : Whenever required , incoming calls can be diverted to Voice Mail.
    (a)To divert your calls to Voice Mail, please dial *11432040999 from your Garuda.
    (b)Whenever Voice Message is received in mails box , you will be alerted by one SMS.
    (c)Voice Mail can be accessed from your own Garuda by dialing *222.
    (d)The default password is 1234.
    (e)Also, you can access your Mail Box from any where, from any other phone by just dialing 20409999.
    (f)To revert back to normal calls, dial *1153 from your Garuda.

  3. Internet Service : With the help of Garuda Mobile/FW you can access Internet at speed upto 144kbps.
_Tariff for MTNL's Old 'Garuda-FW'
___

The booking for Old Garuda FW has been stopped.


Plan Name Plan 290 Plan 500 Plan 1000
Monthly Service Charges (in Rs.) 289/- 499/- 999/-
Security Deposit Collected in 6 equal installments of Rs. 500/- each from 1st bill onwards.
Activation Charges Rs. 500/-
Free Calls (Per Month) 150 450 1000
Call charges per Unit (Monthly) Up to 150 - Free
Above 150 - Rs. 1.20
Up to 450 - Free
Above 450 - Rs. 1.10
Up to 1000 - Free
Above 1000 -Rs. 1.00
Pulse Rate in seconds from Landline
i)To MTNL Landline/Cellular/WLL:(w.e.f. 03.01.2007) 180 secs.
ii)To Other Cellular/WLL: 90 secs.
Phone Plus Facilities Free
Centrex (COSMOS) charges (minimum 5 nos in a group) Rs. 125/- per month per connection
Deposit for STD/ISD facility As per New Garuda FW
Charges for STD/ISD/Inmarsat Calls As given in the New Garuda FW Tariff table


_Features of MTNL's 'Garuda-FW' :
___

  1. Quick and Instant connection.
  2. Integrated model with attractive and light weight instrument .
  3. Superior voice quality and fault free service with no wiring or cabling required .
  4. Enhanced privacy with CDMA Technology.
  5. Dial up through in-built modem up to 14.4 kbps.
  6. CLI available.
  7. Last 10 dialled calls/ received calls/ missed calls details.
  8. Receiver OFF-hook Alarm.
  9. Talk time more than 3 hrs.
  10. Standby time 22 hrs.
  11. Speed dial with DTMF dialing.
  12. Retention of Number even when change in office/Residents.
  13. Emergency call.
  14. Volume adjustable for ring and voice.
  15. Call Waiting, Forwarding, Call hold, Call Transfer and Three-way conference
  16. Support PC fax.
  17. Signal strength display.
  18. Battery and Power Indicator.
  19. Supports 9 group of speed dial.
  20. Supports pulse charging function.
  21. Provides password locking function for long distance call.
  22. Hand-free condition.
  23. No human interface involved for installation.
  24. Easily transportable within Mumbai.



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