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Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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Garuda Services
Tariff Plans
Mobile User Manual
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In Case of Difficulties or Suggestions to this site :
Email: helpdesk.mumbai@mtnl.net.in


GARUDA Helpline : 1502 (toll free)


















































































































































































MTNL, Garuda Services

WILL Services
New Garuda FW-1X-2000 Plan
___
  • MTNL reduces call charges of CDMA postpaid unlimited plans w.e.f. 04/12/2009
  • STD charges of Garuda are reduced from Rs.2.00/- to Rs.1.20/ per min. w.e.f.18.05.2008


Tariff for New Garuda FW
Name of the Plan

FW Plan-150

One India Tariff

Economy-289

Unlimited Internet Plan 299

Unlimited MTNL Local N/W

Unlimited All Local N/W

Activation Charges NIL Rs. 125
(One Time)
NIL
Registration Charges Rs.500/-
Monthly Service Charges(in Rs.) 150/- 180/- 289/- 299/- 399/- 2000/-
Security Deposit:
For Local, Local/STD: Rs.1000/-(to be collected in two instalments)
For Local/STD/ISD: Rs.3000/-
Other Deposit/Advance Payments/Activation Charges/Other One Time Charge, if any NIL
FREE Local Calls (in Units NIL NIL 175 NIL Unlimited to MTNL Local N/W Unlimited to All Local N/W
Pulse Rate for Local Calls :
i)For MTNL Mumbai GarudaFW/Mobile to own Garuda N/W Calls 60 sec.
ii)For Fixed/GSM own N/W 180 sec. 60 sec.
iii)For Fixed/GSM/WLL Other N/W 180 sec. 60 sec. 180 sec. 180 sec.
O/G Local Call Charges (in Rs.)
MTNL Mumbai GarudaFW/Mobile to Garuda Calls Rs 0.10 (10 Paise) per min. Free
To MTNL/Other Fixed/GSM N/W: i)Rs.1.20 for MTNL Local N/W
ii)Rs.1.50 Other Local N/W
Rs.1.00 175 calls FREE
Beyond 175 calls Rs.1.20
i)Rs.1.20 for MTNL Local N/W
ii)Rs.1.50 Other Local N/W
i)FREE for MTNL fixed/GSM/WLL calls
ii)Rs. 0.35 for Other N/W Calls
FREE
Local To MTNL Delhi Own N/W : Rs. 1.20 per 180 secs.
Other N/W of MTNL Delhi Rs. 1.20 per 180 secs. Rs. 0.50/min
STD call
To All Networks in Maharashtra & Goa : Rs.1.20 Rs.1.00 Rs.1.20 Rs.1.20 Rs.1.00/min.
To Other states : Rs.1.20
ISD call Charges with 1 min. pulse
i) USA, UK(Fixed), Canada and all countries with 001 access, Singapore, Malaysia, Hong Kong, Indonesia, Thailand Rs. 6.30 per min.
ii) Europe, UK(Mobile), Gulf, Asia, SAARC, Africa, China, Japan, South Korea, Australia, Christmas Island & New Zealand Rs. 9.20 per min.
iii) Rest of the World including Oceana Rs.18.00 per min.
iv) INMARSAT Call Charges With 1 Sec. pulse, charges Rs.4.00 per sec.& Rs.240 per min.
SMS Charges (in Rs.)
Local (to MTNL N/w) Rs.0.40 Rs.0.10 FREE
Local (to Other N/w) Rs.0.40 Rs.0.10 Rs.0.40 Rs.0.40
National Rs.0.80 Rs.0.50 Rs.0.80
SMS Based Service Charges (8888, 3600) (in Rs.) Rs. 1.00
VMS Charges per 180 secs. Rs.1.20 Rs.1.00 Rs.1.20 Rs.1.20 FREE FREE
Internet Access Charges Rs.0.30 / 100 KB (30 paisa)
One time Activation For Data Services(Non-refundable) Rs. 125/-
Itemised Bill Rs.50.00
CLIP/Call Forward/Fax Service FREE
Platinium Number Rs.10,000/-
Golden Number Rs.5,000/-
Rebates/ discounts NIL
Interest on deposits, if any/Adjustment of Advance NIL

Value Added Services in Garuda Mobile and Garuda FW

  1. Short Message Service (SMS) : Most affordable local and National SMS from / to Garuda Mobile and Garuda FW.

  2. Voice Mail Service(VMS) : Whenever required , incoming calls can be diverted to Voice Mail.
    (a)To divert your calls to Voice Mail, please dial *11432040999 from your Garuda.
    (b)Whenever Voice Message is received in mails box , you will be alerted by one SMS.
    (c)Voice Mail can be accessed from your own Garuda by dialing *222.
    (d)The default password is 1234.
    (e)Also, you can access your Mail Box from any where, from any other phone by just dialing 20409999.
    (f)To revert back to normal calls, dial *1153 from your Garuda.

  3. Internet Service : With the help of Garuda Mobile/FW you can access Internet at speed upto 144kbps.
_Features of MTNL's 'Garuda-FW' :
___

  1. Quick and Instant connection.
  2. Integrated model with attractive and light weight instrument .
  3. Superior voice quality and fault free service with no wiring or cabling required .
  4. Enhanced privacy with CDMA Technology.
  5. Dial up through in-built modem up to 14.4 kbps.
  6. CLI available.
  7. Last 10 dialled calls/ received calls/ missed calls details.
  8. Receiver OFF-hook Alarm.
  9. Talk time more than 3 hrs.
  10. Standby time 22 hrs.
  11. Speed dial with DTMF dialing.
  12. Retention of Number even when change in office/Residents.
  13. Emergency call.
  14. Volume adjustable for ring and voice.
  15. Call Waiting, Forwarding, Call hold, Call Transfer and Three-way conference
  16. Support PC fax.
  17. Signal strength display.
  18. Battery and Power Indicator.
  19. Supports 9 group of speed dial.
  20. Supports pulse charging function.
  21. Provides password locking function for long distance call.
  22. Hand-free condition.
  23. No human interface involved for installation.
  24. Easily transportable within Mumbai.

Last updated on 03.12.2009



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