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Mahanagar Telephone Nigam Ltd.
MTNL - Mumbai
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In Case of Difficulties or Suggestions to this site :
Email: helpdesk.mumbai@mtnl.net.in


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MTNL,Garuda Services

WILL Services
_MTNL New Garuda Mobile Services (CDMA-1X)
  • In Garuda mobile STD charges reduces to Rs.1.30/- per min. w.e.f.18.05.2008.
  • Garuda reduces one time payment at the time of booking for Postpaid Camera Phone from Rs.2500/- to Rs.1500/- w.e.f.28.04.2008.
  • Now send Unlimited SMS on MTNL N/w from Garuda with Garuda Plan 399(Unlimited MTNL plan) for FREE.
  • Garuda launches RUIM cards for Unlimited 399 plan for Garuda Mobile customers w.e.f. 11.09.2007
  • Garuda reduces monthly service charges to Rs.399/- on Unlimited to MTNL N/W plan w.e.f.01.08.2007
  • MTNL Mumbai introduces a new Garuda Camera Phone (Model CX 858) for all the five postpaid plans except Mobile Plan-100.
  • Garuda FW and Garuda Mobile customers of new CDMA 2000 1X system under all tariff plans can now avail Unlimited internet usage just for an additional monthlyservice charge of Rs. 299/-

Add on Unlimited Internet Plan With Garuda Phone

Monthly Service Charges Rs.299/- per month
Free Usage Unlimited
One Time Activation Charges Rs.125/-

1. PLAN-I (FOR CUSTOMERS HAVING MTNL HANDSET) :

  1. *   Monthly Service Charge for Garuda Handset is waived off for new customers booking from 28.08.2006.
  2. Existing customer will get this benefit from 1.09.2006

Tariff Plans Of New Garuda (CDMA-1X)

Name of the Plan

Mobile Plan-100(from 30/09/06)

Mobile Plan-200

Mobile One India

Mobile Unlimited MTNL Local N/W

Mobile Business-1200

Mobile Unlimited All Local N/W

Activation Charges
(Waived OFF for 3 months)
Rs.200/-
One time Handset Charges
(Non-refundable)
Rs.1000/-
Registration Cum Installation Charges(in Rs.) NIL
Monthly service Charges in Rs. 100 200 299 399(1.8.07) 1200 2000
Monthly service Charge for Handset * NIL
FREE Local Calls (in Units) Rs. 25 175 NIL Unlimited to MTNL Local N/W 3000 Unlimited to All Local N/W
Security Deposit:
For Handset: NIL
For Local: NIL
For Local & STD: Rs.1000/-
For Local/STD/ISD: Rs.3000/-
O/G Local Call Charges (in Rs./Pulse)
MTNL Mumbai GarudaFW/Mobile to Garuda Calls: Rs 0.10 (10 paisa) per min. (w.e.f. 01.02.2007) Free Rs 0.10 (10 paisa) per min. w.e.f.1.2.07 Free
Local to MTNL Fixed/GSM Network: 0.50 per 60 sec. 0.50 per 60 sec.(from 30.9.06) Re.1 per 180 sec. FREE 0.50 per 60 sec. FREE
Local to MTNL Delhi Landline/WLL-F/WLL-M Network: 1.20 per 3 min.
Local to OTHER private Networks: 0.90 per 60 sec. 0.80 per 60 sec. Re.1 per 60 sec. 0.50 per 60 sec. 0.50 per 60 sec. FREE
To all Networks in Maharashtra & Goa: 1.50 per 60 sec. 1.50 per 60 sec. Re.1 per 60 sec. 1.40 per 60 sec. 1.20 per 60 sec. 1.40 per 60 sec.
STD to other states:
(w.e.f. 18.05.2008)
1.30 per 60 sec. 1.30 per 60 sec. Re.1 per 60sec. 1.30 per 60 sec. 1.30 per 60 sec. 1.30 per 60 sec.
ISD call Charges (w.e.f. 00hrs of 05.05.2007) with 1 min. pulse
i) USA, UK(Fixed), Canada and all countries with 001 access, Singapore, Malaysia, Hong Kong, Indonesia, Thailand Rs.6.30 per min.
ii) Europe, UK(Mobile), Africa, Gulf, Asia, SAARC, China, Japan, South Korea, Australia, Christmas Island, & New Zealand Rs. 9.20 per min.
iii) Rest of the World including Oceana Rs. 18.00 per min.
iv) INMARSAT Call Charges & Pulse Rate With 1 Sec. pulse, charges Rs.4.00 per sec. & Rs. 240 per min.
SMS Charges (in Rs.)
Local(to MTNL Mumbai N/w ) Rs.0.40 FREE Rs.0.40
Local(to other N/w) Rs.0.40
National Rs.0.80
SMS Based Service Charges (8888, 3600)(in Rs.) Rs.1.00
VMS Charges per 180 secs. Rs.1.20 Rs.1.20 Re.1 Rs.1.20 Rs.1.20 Rs.1.20
Internet Access Charges Rs.0.30 / 100 KB
One time Activation Charge for Data Services(Non-refundable) Rs. 125/-
Itemised Bill Rs.50.00
CLIP/Call Forward/Fax Service FREE
Platinium Number Rs.10,000/-
Golden Number Rs.5,000/-
Rebates/ discounts NIL
Interest on deposits, if any NIL
Adjustment of Advance N.A.

  • One time upfront handset charges(non-refundable): Rs. 1000/-(to be paid at the time of booking)
Value Added Services in Garuda Mobile

  1. Short Message Service (SMS) : Most affordable local and National SMS from/to Garuda Mobile / FWP.

  2. Voice Mail Service(VMS) : Whenever required , incoming calls can be diverted to Voice Mail.
    (a)To divert your calls to Voice Mail, please dial *11432040999 from your Garuda.
    (b)Whenever Voice Message is received in mails box , you will be alerted by one SMS.
    (c)Voice Mail can be accessed from your own Garuda by dialing *222.
    (d)The default password is 1234.
    (e)Also, you can access your Mail Box from any where, from any other phone by just dialing 20409999.
    (f)To revert back to normal calls, dial *1153 from your Garuda.

  3. Internet Service : With the help of Garuda Mobile/FW you can access Internet at speed upto 144kbps.

PLAN-II (CUSTOMERS HAVING OWN HANDSET) :Tariff for this is same as per the above tariff for Plan-I except for the following.

....Different Tariff Plans Of Old Garuda (The booking of this has been stopped)
Particulars Economy Silver Gold MTNL Plan Unlimited#
Monthly Service Charges(Rs.) 125/- 200/- 400/- 100/- 1000/-
Free call allowance NIL 60 333 NIL Unlimited LL calls only for MTNL Network
Security deposit for
i)Local calls * Rs. 1000/- NIL Rs.3000/- for Non MTNL & Rs 1000/- for MTNL customers for connection alongwith handset.
ii)LL/STD & LL/STD/ISD ** Rs. 2000 / Rs. 3000
CUG charges (Rs./month/member) 100/- 100/- 50/- 100/- N.A.
Local call Pulse rate & call charges
i)To all local network except garuda n/w calls
ii)To garuda network calls
120 Sec. & charges Rs.1.20 per pulse

60 secs & charges Rs.0.10 per pulse
Local to MTNL Delhi Landline/WLL-F/WLL-M Network: Rs. 1.20 per 3 min.
To all Networks in Maharashtra & Goa: Rs. 1.50 per 60 sec.
STD to other states:
(w.e.f. 18.05.2008)
Rs. 1.30 per 60 sec.
ISD call Charges with 1 min. pulse
i) USA, UK(Fixed), Canada and all countries with 001 access, Singapore, Malaysia, Hong Kong, Indonesia, Thailand Rs.6.30 per min.
ii) Europe, UK(Mobile), Africa, Gulf, Asia, SAARC, China, Japan, South Korea, Australia, Christmas Island, & New Zealand Rs. 9.20 per min.
iii) Rest of the World including Oceana Rs. 18.00 per min.
iv) INMARSAT Call Charges & Pulse Rate With 1 Sec. pulse, charges Rs.4.00 per sec. & Rs. 240 per min.
SMS Charges (in Rs.)
Local / National Rs.0.40 / 0.80
SMS Based Service Charges (8888, 3600)(in Rs.) Rs.1.00
VMS Charges per 180 secs. Rs.1.20
Internet Access Charges Rs.0.30 / 100 KB
One time Activation Charge for Data Services(Non-refundable) Rs. 125/-
Itemised Bill Rs.50.00
CLIP/Call Forward/Fax Service FREE
* Waived off for MTNL Landline Customers.
** Waived off for Corporate Customers.
#For Unlimited Plan:
  1. Unlimited Free Local Calls only for MTNL Network
  2. Local calls to other operators will be charged as per prevailing tariff i.e., @ Rs.1.20/- per 2minutes.


Exit Plan under Club-Garuda handset schemes
1.One time payment plan: Club-Garuda membership of Rs. 1000/-, Rs. 500/- as the case may be will be adjusted.
2. For monthly payment plan (EMI Scheme): 50% of balance EMIs are to be paid at the time of surrender by the customer.
It is necessary that surrendered handset should be in working condition.


'GARUDA-FW' Service
  • Fixed Wireless Phones are provided under this service.
  • For FWP Tariff,click here



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